Conference Day Two: Wednesday, 7th March 2018
8:15 am - 9:00 am Registration and Morning Coffee
9:00 am - 9:10 am Opening Remarks from the Chair
9:10 am - 9:50 am CASE STUDY: Curating Great Employee Experiences on a Budget
Not all organisations have the budget or capability to splash out on fancy office spaces or office trips. Most HR and People teams are swamped with existing work load and business leaders weighed down by business as usual and growth strategies.
When facing these fundamental challenges, how can you create employee experiences that keep people engaged and drive high performance? This session explores:
- Leveraging lean, agile and design thinking principles to drive employee experiences
- Capturing the ROI and the impact on the bottom line to get buy in and support
- Internal promotional activities: Stirring up excitement and passion for your employee experience programs
- Creating Employee Experience champions
- Exploring other benefits such as flexible working hours
9:50 am - 10:30 am Leveraging the Power of Digital and Redesigning HR Systems to Build Engagement to an Industry HighChris Purdy - Human Resources Manager Mantra Group
The hospitality sector has traditionally been one of high turnover (65%) and burnout. The Mantra Group has brought this down to an industry low of 45% and increased engagement significantly in the last 12 months with an organisation wide HR transformation.
With most of the workforce consisting of millennials they have successfully grown employee engagement by leveraging digital platforms and eliminating unnecessary red tape that slows down growth and career progression.
This session will investigate how they have managed this with over 5,500 employee who are geographically spread out across Australia, New Zealand, USA (Hawaii) and Indonesia.
- Centralising and digitising services for all employees– making them more accessible, seamless and user friendly
- Understanding the demands of the millennial workforce
- Strategies to overcome red tape to allow for career growth and progression
Chris PurdyHuman Resources Manager
10:30 am - 11:00 am Morning Tea
11:00 am - 11:40 am Assessing How to Empower Employees to do the Best Work of their CareerSelena Turner - Executive Director, Leadership & Organistional Development Queensland Treasury Corporation
The Queensland Treasury Corporation is driving a cultural transformation to support and enable structural changes which were implemented to improve organisational effectiveness. This focuses on a shift from being a provider of transactional services to becoming a business advisor to Queensland government agencies. The employees are critical to the success of this transformation.
This session will explore the programs and strategies that are working to empower employees to do the best work of their career.
- Understanding career goals and objective of the employees and ensuring the their journey with QTC aligns with this
- Collaborating with line managers to map out career paths
- Curating programs to build engagement and inspire employees : 30 under 30
- Developing leadership programs
Selena TurnerExecutive Director, Leadership & Organistional Development
Queensland Treasury Corporation
11:40 am - 12:40 pm Driving Inclusion and Diversity to Promote New Ideas and Attract Millennial WorkforceStig Bell - Director of People & Culture SBS
SBS is focused on improving not just diversity but inclusion in the workplace through various programs designed to make employees, regardless of their background and age feel like they are part of a team.
This session will look at the programs they have in place as well as investigating the importance of inclusion in driving productivity and driving innovation through new ideas.
- The increasing importance of diversity and inclusion: Appealing to the millennial workfoirce
- The impact on productivity
- Curating inclusiveness programs
Stig BellDirector of People & Culture
12:40 pm - 1:40 pm Networking Lunch
1:40 pm - 2:20 pm Professional and Personal Growth – how OMD delivers on their EVP of ‘Be the Best You Can Be’Martin Cowie - People and Development Director OMD Australia
OMD is the most awarded network agency in the world, in the top 50 agencies in the advertising and media industry and amongst the best places to work for 9 consecutive years. This session will explore how they have reduced turnover by creating an enduring culture that supports employees to ‘be the best they can be’. It will reveal how OMD commitment to ‘life/work blend’ delivers a range of policies and practices that leads to both professional and personal growth for their Millennial majority employees.
The session will cover training, boosting personal life skills and promoting health and well-being.
- Curating effective training programs
- Addressing health and well-being and growing personal skills, i.e. financial skills, saving etc
- Keeping senior management and business leaders engaged
Martin CowiePeople and Development Director
2:20 pm - 3:00 pm CASE STUDY: How to Maintain a Turnover of 5% where the Industry Norm is 16%Jamie Finnegan - Head of Talent Finder.Com
Since its founding in 2006, Finder has grown in leaps and bounds providing its users with the ability to compare a range of different products. As a rapidly growing business it has still managed to bring staff turnover to an industry low.This session will explore the strategies and levers that have been put in place to drive employee engagement, create a high performance culture and bring down turnover to an impressive 5%.
- Understanding what your employees want: Flexible work hours, stocked fridges, byo?
- Creating a community and enabling inclusiveness: sports team, clubs and much more
- Unleashing the power of team work
Jamie FinneganHead of Talent
3:00 pm - 3:30 pm Afternoon Tea
3:30 pm - 4:10 pm CASE STUDY: Promoting Inclusiveness to Boost Engagement with A Diverse WorkforceDarlene Winston - Head of Strategy SNP Security Pty Ltd
SNP has a long tradition of keeping Australian businesses safe with their customer focused security solutions. As their customers continue to evolve and develop so do their solutions. Employees are critical to the success of their business and the effectiveness of their security services.
With a majority blue collar workforce with over 57 nationalities – inclusiveness is paramount to engagement. This session will explore strategies to boost engagement for great quality services.
- Ensuring that the workforce is up to speed with evolving needs of their customers
- Curating inclusiveness programs that appeal to a diverse workforce
- Attracting and retaining indigenous employees
Darlene WinstonHead of Strategy
SNP Security Pty Ltd
4:10 pm - 4:50 pm The Next Evolution of Performance Reviews (Finally!) and Management Practices to Boost Employee EngagementClinton Parr - Head of People and Culture Clemenger BBDO
Most performance reviews are out dated, tedious and can’t keep up with the modern-day work environment. Also, how effective is an annual review? And how do you engage with millennials expect in real time. This session will explore how performance reviews can be used to boost engagement by focusing on continuous improvement rather than reflecting on past failures.
- Thank God for Millennials! It’s because of them that Performance Reviews had to change
- The Process: Goals, Check-ins and Coaching
- “I’m too busy”: Overcoming the challenge of Manager buy-in
- How Performance Development ties into the broader Employee Experience Equation
Clinton ParrHead of People and Culture