Chris PurdyHuman Resources Manager
9:50 AM Leveraging the Power of Digital and Redesigning HR Systems to Build Engagement to an Industry High
The hospitality sector has traditionally been one of high turnover (65%) and burnout. The Mantra Group has brought this down to an industry low of 45% and increased engagement significantly in the last 12 months with an organisation wide HR transformation.
With most of the workforce consisting of millennials they have successfully grown employee engagement by leveraging digital platforms and eliminating unnecessary red tape that slows down growth and career progression.
This session will investigate how they have managed this with over 5,500 employee who are geographically spread out across Australia, New Zealand, USA (Hawaii) and Indonesia.
- Centralising and digitising services for all employees– making them more accessible, seamless and user friendly
- Understanding the demands of the millennial workforce
- Strategies to overcome red tape to allow for career growth and progression