Case Study

Harrods: Creating and Embedding an Employee Experience Strategy that Drives Staff Engagement and Improved Customer Experiences

Harrods: Creating and Embedding an Employee Experience Strategy that Drives Staff Engagement and Improved Customer Experiences

Ahead of the Employee Experience Summit 2018 we chat to Niall Ryan-Jones, Head of Employee Experience at Harrods. In this article Niall chats to us about Harrods’ innovative employee value proposition and delves into the strategies the store is using to engage employees - including the development of an Employee Council, attract talent, retain high performers and improve ROI. 

Case Study: Harrods' Employee Experience Strategy

Case Study: Harrods' Employee Experience Strategy

Ahead of the Employee Experience Summit 2018 we chat to Niall Ryan-Jones, Head of Employee Experience at Harrods. In this article Niall chats to us about Harrods’ innovative employee value proposition and delves into the strategies the store is using to engage employees - including the development of an Employee Council, attract talent, retain high performers and improve ROI. 

Aurecon: Redesigning & Streamlining the Employee Experience for an Improved Client Experience

Aurecon: Redesigning & Streamlining the Employee Experience for an Improved Client Experience

Ahead of the Employee Experience Summit 2018 we chat to Amanda Vining, Employee Experience Leader at Aurecon; who, along with CEO Giam Swiegers, has been fundamental in embedding a new employee experience strategy. In this article Amanda shares with us details of Aurecon’s reworked employee engagement framework, and delves into the engagement and communication strategies employed to ensure cohesive, organisation-wide uptake. 

Insights into 5 Employee Experience Optimisation Strategies

Insights into 5 Employee Experience Optimisation Strategies

Ahead of the Employee Experience Summit 2018 five leading organisations from a host of industries share their best practice strategies for creating an employee experience strategy that drives employee wellbeing, better customer experiences, increased engagement and high performance.